1a. To provide you with information | Subject matter information | Name, company name, geographic location, email address, business sector. | To provide appropriate online or email information about products and services that you have requested. | Contractual fulfilment | Internally only | Maximum eight years from the date the information is collected.
Six months if a marketing email is left unopened. |
1b. To provide you with information | Subject matter information | Name, company name, geographic location, email address, business sector. | To provide further, related, online or email information and ongoing news updates in relation to the identified area of interest. | Legitimate interest | Internally only | Maximum eight years from the date the information is collected.
Six months if a marketing email is left unopened. |
1c. To provide you with information | Subject matter information | Telephone number. | Follow-up to ensure requested information meets needs and identify further requirements. | Legitimate interest | Internally only | Maximum eight years from the date the information is collected.
Six months if a marketing email is left unopened. |
2a. Transactional information | Transaction details | Name, physical address, email address, telephone number, bank account details (for credit accounts), VAT number and other relevant tax information, other medium of content delivery. | To process purchase transactions for products and services with customers, and to ensure any transaction issues can be dealt with. | Contractual performance | Internally only |
Maximum eight years from the date of the performance of the contract.
Six months from the date the data subject has input personal information but has not proceeded with a transaction.
Eight years for VAT records from the performance of the contract. |
2b. Transactional information | Transaction details | Name, physical address, email address, telephone number, bank account details (for credit accounts), VAT number and other relevant tax information, other medium of content delivery. | For accounting and taxation purposes | Statutory obligation | Internally and professional advisers |
Maximum eight years from the date of the performance of the contract.
Six months from the date the data subject has input personal information but has not proceeded with a transaction.
Eight years for VAT records from the performance of the contract. |
2c. Transactional information | Transaction details | Name, physical address, email address, telephone number, bank account details (for credit accounts), VAT number and other relevant tax information, other medium of content delivery. | Documentation should any contractual legal claim arise. | Legitimate Interest | Internally and professional advisers |
Maximum eight years from the date of the performance of the contract.
Six months from the date the data subject has input personal information but has not proceeded with a transaction.
Eight years for VAT records from the performance of the contract. |
3. Security | Security information | Technical information, as described above, plus any other information that may be required for this purpose. | To protect our websites and infrastructure from cyber- attack or other threats and to report and deal with any illegal acts | Legitimate interest | interest Internally, forensic and other organisation s with which we might contract for this purpose | Relevant statutes of limitation. |
4. Communications | Contact information | Names, contact details, identification details. | To communicate with you about any issue that you raise with us or which follows from an interaction between us. | Legitimate interest | Internally and, as necessary, with professional advisers. | Relevant statutes of limitation. |
5a. Product and website development | Usage and survey data | Names, contact details, identification details. | To adapt and improve the website and develop existing and new products that meet the expectations and requirement of our customers. | Consent | Internally and with Google for analytics purposes. | If anonymised for statistical research, this data may be kept indefinitely. |
5b. Product and website development | Usage and survey data | Names, contact details, identification details. | To adapt and improve the website and develop existing and new products that meet the expectations and requirement of our customers. | Consent | Internally and with Google for analytics purposes. | Where not anonymised, it shall be retained for a maximum of two years. |